Return Policy

Return Policy

1. Eligibility for Returns

  • Products can be returned within [X days] of delivery.

  • Items must be unused, unopened, and in original packaging.

  • Opened or used products cannot be returned due to health and safety reasons.

2. Damaged or Wrong Products

  • If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

  • We will arrange a replacement or refund (as per your choice).

3. Refund Process

  • Once your return is approved and received, your refund will be processed to your original payment method within [X business days].

  • Shipping charges (if any) are non-refundable unless the return is due to our mistake.

4. Non-Returnable Items

  • Opened or used products.

  • Items purchased during sales or promotions (unless damaged/defective).

5. How to Request a Return

To initiate a return, please contact us at:
📧contact@saafi.pk
📞 +92304-7254555
Include your order number and reason for return in your request.

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Saafi Foods is a registered and trusted food supply company that has been serving its esteemed customers for the past 5 years. Our orders are delivered daily across Pakistan. Therefore, you can place your order with complete confidence and assurance.

If any product is not to your liking or turns out to be defective, you can return it within 15 days and get a refund.

In case of any issue, you can call or message us on our contact numbers. Thank you for your continued trust.